Payment Options and Assistance
Payment Options and AssistanceAt LightHeart Associates, we understand that managing your mental health is a top priority, and we aim to make the payment process as smooth and stress-free as possible. On this page, you’ll find essential information about payment options, insurance providers, and assistance for those facing financial hardship.
Secure Payment Portal
If you have not set up your client portal:
- Please follow the instructions in the Valant MYIO setup email you received.
- If you have not received this email, check your junk or spam email folder. Sometimes our invites accidentally end up there.
- If you still do not have your invite, please contact your provider directly.
Convenient Payment Options
- Credit/Debit Cards: Pay with major credit and debit cards for a quick and easy transaction.
- Online Banking: Use online banking to make payments conveniently from your bank account.
- Check or Money Order: Mail your payment to the address provided on your invoice.
Insurance Billing
We work with a range of insurance providers to help cover your mental health services. Check our list of accepted insurance providers below – but do not be alarmed if you don’t see your insurance provider! We may be able to accept insurances not listed here.
Financial Hardship Assistance
We believe that mental health care should be accessible to all, regardless of financial circumstances. If you’re experiencing financial hardship and need assistance with your bills, please complete our Financial Hardship Form. Our team will work with you to find a solution that fits your needs.