--- title: Current Clients date: 2023-01-31T22:08:08Z modified: 2026-06-24T17:23:18Z permalink: "https://lightheartassociates.com/client-resources/" type: page status: publish excerpt: "Welcome, current clients! Here you can find all the resources you need to get the most out of your experience with us. At LightHeart Mental Health, we're dedicated to your well-being, and we value the trust you place in us. This page will connect you with the information you need to make your mental health journey with us as simple as possible." wpid: 214 featured_image: "https://lightheartassociates.com/wp-content/uploads/2023/02/New-Direction-Page-Header-25.jpeg" timestamp: 2026-06-24T17:23:18Z tags: [] --- ![](https://lightheartassociates.com/wp-content/uploads/2023/11/For-Clients-2-1-1024x341.jpg) We want our LightHeart Mental Health clients to be happy in life and in their experience with us. From making an initial appointment to making ongoing progress, we want our clients to expect to be connected to and supported by real people that care. ## Contact your clinic Life can be unpredictable, and sometimes, things change. Do you need to reschedule your appointment, request a prescription refill, or have a general question for your provider? We’re here to help! Click the button below to be taken to our Locations page, where you can find your local clinic’s contact information. [ Contact Your Clinic ](https://lightheartassociates.com/wp-content/uploads/wp-mfa-exports/page/lightheart-psychological-associates-locations.md) ## Reschedule an appointment If you need to reschedule your appointment, visit our Locations page to find the contact information for your clinic. Your local clinic staff will be happy to assist you in finding a new appointment time that suits your schedule. Click below to view contact information for your local clinic. [ Reschedule Your Appointment ](https://lightheartassociates.com/wp-content/uploads/wp-mfa-exports/page/lightheart-psychological-associates-locations.md) ## Access a telehealth appointment Your well-being knows no boundaries, and neither does our support. Access your telehealth appointments easily from the comfort of your own space. Navigate to our telehealth page to answer all your questions about accessing telehealth appointments. [ Access Your Telehealth ](https://lightheartassociates.com/wp-content/uploads/wp-mfa-exports/page/telehealth-appointments.md) ## Pay a bill You can conveniently settle your accounts online. Visit our payment page to review your options. [ Pay Your Bill ](https://lightheartassociates.com/wp-content/uploads/wp-mfa-exports/page/payment.md) ## Access the client portal Our client portal is designed with your convenience in mind. Access your appointment info, billing, and important documents all in one secure location. Click below to access your portal. [ Client Portal ](https://lightheartassociates.com/wp-content/uploads/wp-mfa-exports/page/client-portal.md) ## Current Client Administrative Needs Looking for a simple way to update your information with LightHeart? Take a look through our secure submission options below. ### Submitting Updates to LightHeart Received an updated insurance card or recently changed insurance plans? [ Please submit images of the front + back of the client’s card here ](https://www.valant.io/myio/LightHeartAssociates/login?returnUrl=%2F) Have documents you’d like uploaded to your client profile/shared with your/your child’s provider(s)? [ Please submit relevant documents here ](https://www.valant.io/myio/LightHeartAssociates/login?returnUrl=%2F) Looking to update the credit card/HSA/FSA on file? [ Please submit updated card information here ](https://www.valant.io/myio/LightHeartAssociates/login?returnUrl=%2F) ## Request for Coordination of Care or Records Be sure to complete the form with the information of the party you want information released to. ### Coordination of Care with a LightHeart or Outside Provider 1\. Email <clientcare@lightheartassociates.com> to request coordination in writing 2\. Complete this [Authorization for Release of Information Form](https://intakeq.com/c/NlFqlb) ### Medical Record Request 1\. Email <clientcare@lightheartassociates.com> to request the medical records in writing 2\. Complete this [Authorization for Release of Information Form](https://intakeq.com/c/NlFqlb)